According to the article 6. item 3. of the Law on Provision of Services in Tourism (“Narodne novine” nr., 130/17) we inform customers that complaints about the quality of our services can be submitted in writing form to the address:

Kleio Travel, travel agency
Put bana Josipa Jelačića 78
20207 Brašina, Croatia

or to the e-mail address:

The answer to Your complaint will be provided in written form no later than 15 days after the receipt of the complaint.

Get in touch